Shipping & Delivery Policy

Last Updated: August 27, 2026

At iodida.com, we aim to provide clear and straightforward shipping information so you know what to expect after placing an order. This policy explains where we ship, how long order handling and transit generally take, applicable shipping costs, tracking information, and what to do if an order is delayed, lost, missing, or affected by an incorrect shipping address.

1. Shipping Area

We currently ship orders within the United States. Shipping availability and applicable delivery information are based on the shipping address provided at checkout.

2. Order Processing

After an order is placed, it enters our order processing and fulfillment process. Orders are handled according to the handling time stated below. Processing must be completed before the package enters carrier transit.

3. Handling Time

Our handling time is 1–2 business days. Handling time refers to the time needed to process and prepare an order before it is handed over for shipment.

4. Transit Time

Once an order has been shipped, the estimated transit time is 2–5 business days. Transit time refers to the period when the shipment is traveling with the selected shipping carrier toward the delivery address.

5. Estimated Delivery

Handling time and transit time are separate parts of the delivery process. Handling takes approximately 1–2 business days, while carrier transit generally takes another 2–5 business days.

Based on these estimates, the total estimated delivery time is approximately 3–6 business days from order processing through carrier transit.

These delivery times are estimates and are not guaranteed. Actual delivery may vary depending on carrier operations, weather, holidays, or other circumstances beyond our control.

6. Shipping Cost

We charge a flat shipping rate of $5.99 per order for shipments within the United States.

7. Shipping Carriers

Orders may be shipped using one of the following carriers:

• USPS
• UPS
• FedEx

8. Order Cut-off Time

Our order cut-off time is 5:00 PM EST, Monday–Friday. Orders are processed according to our stated handling time, and the applicable processing schedule may depend on when the order is placed relative to the cut-off time.

9. Tracking

Once your order has been shipped, a tracking number will be provided and sent to you by email. You can use the tracking information to follow the shipment's progress with the applicable carrier.

10. Delivery Delays

The stated delivery time of 3–6 business days is an estimate rather than a guaranteed delivery period. Delays may occur because of carrier operations, weather, holidays, or other circumstances beyond our control.

If your shipment appears to be delayed, please review the tracking information provided by email. If you need additional assistance, contact our customer support team with your order number so we can review the available order and shipment information.

11. Lost Packages

If the carrier confirms that a package has been lost in transit, please contact our customer support team. Provide your order number and any relevant tracking information so we can review the order and shipment details and work with the carrier to resolve the issue.

After reviewing the available information, our support team will assist with an appropriate solution based on the circumstances of the shipment.

12. Missing Packages

If an item is missing from your order after delivery, please contact our customer support team as soon as possible. Include your order number and details about the missing item.

We will review the order and shipment information and assist with the issue based on the information available.

13. Incorrect Customer-Provided Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Please carefully review your address before submitting your order.

If an order is returned or cannot be delivered because of an incorrect or incomplete address provided by the customer, please contact our support team for assistance. Additional shipping arrangements may be required.

14. Customer Support

If you have questions about shipping, tracking, delivery delays, lost packages, missing items, or an address issue, please contact our customer support team.